Warnings in Client Dashboard

The following warning messages display when a connection is successful, but certain information is missing.

WarningDescription
NoAccountsWe're not able to extract the account
NoHolderWe're not able to see the name of the account holder
KycIncompleteKYC information is incomplete
NoAddressWe're not able to see the address that's associated with this account
AddressIncompleteThe address that's associated with the account is missing or incomplete
AccountIbvIncompleteSome accounts with IBV (instant bank verification) are incomplete
TransactionIncompleteSome transactions are missing details
TransactionNullThe account has no transactions that are associated with it
AccountNumberIncompleteSome account numbers are missing or incomplete
TransactionsWrongOrderThe transactions are in the wrong order
AccountWithoutUrlThe account URL is missing from the account details
AccountDuplicateThe account number is a duplicate
TransactionDuplicateThe transaction is a duplicate
ValidateCurrencyThe balance is not a valid value for an amount in this currency
MissingOperationAccountsWe're missing the operations account
NoTransactionsWe're not seeing a transaction on the account
AccountIbvUnavailableIBV is unavailable for the account
HolderIbvUnavailableIBV is unavailable for the account holder
MissingStatementsPDFSome accounts are missing PDF statements
InvalidEmailThe KYC email is invalid
NoLastMonthTransactionSome accounts had no transactions last month
PciNonCompliantCardNumberPCI Non-Compliant card number
DesjardinsMissingConsentMissing consent for Desjardins
TransactionsMisconfiguredTransactions for this account should not exist because the client used WithTransactions:false
WindowInUseThe same browser window is being requested by two different requestIds
NoLast15DaysTransactionWe were not able to locate any transactions within the past 15 days
MFAAfterAuthorizationCertain financial institutions require additional MFA steps after authentication
ProductDetailsMissingClient has requested product details but we are unable to return any
ProductDetailsIncompleteClient has requested product details but we are only able to return partial data
BalanceMismatchThe balance in the account summary is different in the balance that's showing at the end of the last transaction on the account