Upload Bank Statements

Onboard more users by offering to upload bank statements alongside standard bank linking

Flinks document processing and authentication is a feature that you can enable in Flinks Connect and in your Flinks Dashboard to processes, authenticate and extract data from bank statements. If you’re already using Flinks, you’ll get the data in the same format you are used to via Flinks Dashboard or API.

Use this feature if you want to:

  • Increase your application volume and reduce drop-off by giving users a faster, simpler way to share their financial data
  • Save time and costs associated with manually reviewing statements
  • Automate your current document-processing flows
  • Add an extra layer of security with robust fraud detection with actionable verdicts—Trust, Normal, Warning, or High Risk documents, allowing you to be confident in the data

How to get started?

To enable this feature in Flinks Connect or in your Flinks Dashboard, contact your Flinks Account Manager.

What can I upload?

For more information about the files that you can upload to Flinks Connect or in your Flinks Dashboard, review the following table.

Area Supported Settings
Countries

This feature is available in the following countries:

  • Canada
  • USA

Document Types

This feature can process the following types of documents:

  • Bank statements for chequing, savings and credit cards (supports fraud detection)

File Extensions

This feature can process the following file types:

  • PDF
  • JPEG
  • PNG
  • TIFF

File Sizes Uploads must be 180 MB or smaller, or 20 MB per file.
Number of Files

Customers can upload the following number of files at one time:

  • Maximum of 15 bank statements

How it works

Flinks Connect offers two ways to enable document uploads in your flow—Primary or only Fallback. You must choose one of these configurations:

Upload bank statements in Flinks Connect - Primary option

When set as the Primary option, users see the choice to link their bank or upload statements right after selecting institution. Additionally, the same fallback logic (e.g., if login fails or the institution isn’t listed) is enabled also under the Primary configuration, ensuring users can always upload statements if direct bank connection doesn’t work. In other words, the “fallback” behavior is built into this Primary setting.

With Primary option the "Select a connection method" screen is enabled

With Primary option the "Select a connection method" screen is enabled

Upload files only as a Fallback option

With Fallback enabled, the "connection method" screen is disabled and users first attempt to link their bank. If they encounter an issue—such as a failed login, wrong credentials, inactivity or an unlisted institution — only then does the option to upload bank statements appears.

Can't find my Institution when searching in the institution list

Can't find my Institution when searching in the institution list

Upload statements when user don't remember username or password

Upload statements when user don't remember username or password

With fallback enabled you users will also see the option to upload after inactivity.

With fallback enabled you users will also see the option to upload after inactivity.

Send users a direct link to upload documents

By adding /Upload to your Flinks Connect URL you can also send your users to a upload only flow.

By using parameters in Flinks connect you can also customize the wording to specify how many bank statements you want to collect from users. https://docs.flinks.com/docs/customize-your-integration#flinks-upload