GEFT Production Readiness

This guide covers critical requirements and verification steps before going live with GEFT.

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Critical Testing Requirements

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Name Matching Rules

• Use exact first and last names provided for each test user
• Any mismatch causes session to become invalid
• Flow stops immediately at validation stage
• No transaction or agreement should be created
• User must see clear generic error message

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Identity Validation Testing

Test identity validation with these scenarios:

1. Correct Information: Use exact names from test scenarios
2. Name Mismatch: Create session with incorrect firstName/lastName
3. Partial Match: Test with slight variations (e.g., “Bob” vs “Robert”)
4. Special Characters: Test names with apostrophes, hyphens, accents

Expected behavior for mismatches:

• Session status becomes Failed with EFT0403
• User sees generic error message
• No PAD agreement is created
• No funds are moved

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Status Code Testing

Test different status responses using various scenarios:

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Status Testing Checklist

• Verify all status codes return correctly
• Test status polling handles each terminal state
• Confirm statusDetails provide sufficient information
• Validate proper error messages for each failure type

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Pre-Production Checklist

Complete this checklist before going live:

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1. Integration Testing

• Test all happy path scenarios successfully
  • Happy1: Standard success flow
  • Happy2: Next best offer flow
  • Happy3: French language flow
• Test all unhappy path scenarios and error handling
  • Unhappy1: Guarantee failure
  • Unhappy2-6: Additional failure scenarios
• Verify event handling for all scenarios
  • All events fire correctly
  • Event sequence matches expected flow
  • Terminal events properly handled

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2. Technical Validation

• Test session status polling and timeouts
  • Polling handles all terminal states
  • Timeout handling works correctly
  • Error recovery implemented
• Validate proper name matching implementation
  • Exact name matches work
  • Name mismatches fail gracefully
  • Error messages are user-friendly
• Test amount handling (with/without preset amounts)
  • Preset amounts prevent user modification
  • User-entered amounts work correctly
  • Min/max limits enforced

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3. User Experience

• Verify proper error messaging for users
  • Generic error for identity mismatch
  • Clear guidance for guarantee failures
  • Helpful messages for technical errors
• Test alternative payment method flows
  • Graceful fallback when guarantee fails
  • Proper handling of user cancellation
  • Alternative options presented clearly

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4. Security and Compliance

• API key management implemented securely
  • API keys stored securely (not hardcoded)
  • No sensitive data in logs
• PAD agreement handling compliant
  • Proper consent flow
  • Agreement storage if required
  • Rejection handling implemented

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5. Monitoring and Observability

• Logging implemented for key events
  • Session creation/completion
  • Error conditions
  • Performance metrics
• Error tracking configured
  • Failed transactions monitored
  • Alert thresholds set
  • Escalation procedures defined

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Environment Transition

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From Sandbox to Production

1. Update base URLs:
   • Sandbox: https://payments-uat.flinksapp.com
   • Production: https://payments.flinksapp.com
2. Replace credentials:
   • Use production credentials provided during onboarding
   • Verify credentials work with authentication endpoint
3. Update configuration:
   • Switch to production environment variables
   • Update any hardcoded test references
   • Remove debug logging if applicable

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Production Environment Differences

• Real bank connections: Actual financial institution authentication
• Real funds movement: Transactions involve actual money
• Different performance: Production may have different response times
• Monitoring: Enhanced logging and monitoring capabilities

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Support and Escalation

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When to Contact Support

• Authentication issues with production credentials
• Unexpected status codes not covered in documentation
• Performance issues affecting user experience
• Integration questions not covered in guides

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Support Channels

• Technical Account Manager: Primary contact for technical issues
• Dashboard: Monitor transactions and view logs
• Support Documentation: Reference specific test scenarios when reporting issues

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Information to Provide

When contacting support, include:

• Session ID of problematic transaction
• Reference ID used in session creation
• Timestamp of issue occurrence
• Error messages received
• Expected vs actual behavior

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Compliance Considerations

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PAD Agreement Requirements

• Ensure proper consent collection
• Store agreements as required by regulations
• Provide clear terms and conditions
• Handle agreement rejections appropriately

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Data Security

• Encrypt sensitive data in transit and at rest
• Follow PCI DSS guidelines if applicable
• Implement proper access controls
• Regular security audits and updates

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Record Keeping

• Maintain transaction logs for required periods
• Store session data for reconciliation
• Keep audit trails for compliance reviews
• Document any data retention policies

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Performance Optimization

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Best Practices

• Implement connection pooling for API calls
• Use appropriate timeouts for network calls
• Implement retry logic with exponential backoff

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Monitoring Metrics

Track these key metrics in production:

• Session success rate: Percentage of completed transactions
• API response latency: Time for API responses
• Session creation time: Time from request to session ID
• Error rates: Frequency of different error types
• User abandonment: Where users exit the flow

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Next Steps

Once you’ve completed this checklist:

1. Schedule go-live with your Technical Account Manager
2. Plan gradual rollout if possible (percentage of traffic)
3. Monitor closely during initial production period
4. Have rollback plan ready if issues occur

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Related Documentation

• Sandbox Overview: Understanding the test environment
• Test Scenarios: All available test cases
• Setup Guide: Implementation steps